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Terms of service

Balcony Detailing

Welcome to Balcony Detailing. By accessing this website, requesting a quote, booking a service, or communicating with us, you agree to the following Terms of Service. If you do not agree, please do not use our website or services.

1. Use of the Website

This website is intended to provide information about our balcony cleaning and detailing services and to allow users to request quotes or book services.

By using this website, you agree to:

  • Use it only for lawful purposes
  • Not interfere with its performance or accessibility
  • Not misuse any content or functionality

You must not:

  • Use the website for fraudulent or misleading purposes
  • Attempt unauthorized access to systems or data
  • Upload or transmit harmful code, spam, or malicious content
  • Copy, reproduce, or commercially exploit content without permission

2. Services

Balcony Detailing provides balcony cleaning, glass restoration, and related exterior detailing services.

All services are subject to:

  • Availability
  • Service area coverage
  • Scheduling and weather conditions
  • Site inspection and safety considerations

Submitting a request does not guarantee service confirmation. We reserve the right to decline or cancel services where conditions are unsafe, impractical, or outside our scope.

3. Quotes & Pricing

Any pricing provided (via website, phone, or email) is an estimate and may change.

Final pricing depends on:

  • Balcony size and condition
  • Level of cleaning required
  • Accessibility and building restrictions
  • Add-on services
  • Actual site conditions at time of service

A booking is only confirmed once accepted by us.

4. Appointments & Access

Customers must provide accurate details, including:

  • Address and contact information
  • Building access instructions
  • Any relevant site conditions

You are responsible for ensuring:

  • Safe and timely access to the property
  • Compliance with building rules and permissions

If access is restricted, unsafe, or delayed, we may reschedule or cancel the service.

We may also adjust appointments due to:

  • Weather conditions
  • Safety concerns
  • Operational requirements

5. Customer Responsibilities

By booking a service, you agree that:

  • All provided information is accurate
  • The service area is accessible and safe
  • Fragile or valuable items are removed or protected
  • Required building permissions are obtained
  • Pets or occupants will not interfere with service

We are not responsible for issues caused by:

  • Incorrect information
  • Restricted access
  • Unsafe or unsuitable conditions

6. Payments

Payment terms will be communicated at the time of booking or invoicing.

By confirming a service, you agree to:

  • Pay the agreed amount
  • Follow stated payment timelines

Late payments may result in:

  • Additional follow-ups
  • Refusal of future service where permitted by law

7. Cancellations & Rescheduling

We request that cancellations or changes be made as early as possible.

We reserve the right to:

  • Charge cancellation fees (where applicable and communicated)
  • Decline last-minute changes

We may also reschedule services due to:

  • Weather
  • Safety issues
  • Equipment or operational constraints

8. Website Content

All website content—including text, visuals, branding, and layout—is the property of Balcony Detailing unless otherwise stated.

You may not:

  • Copy, modify, or distribute content
  • Use any material for commercial purposes without written consent

9. No Warranties

This website is provided “as is” and “as available.”

We do not guarantee:

  • Continuous or error-free operation
  • Accuracy or completeness of content
  • Suitability for specific purposes

10. Limitation of Liability

To the maximum extent permitted by law, Balcony Detailing is not liable for:

  • Indirect or consequential damages
  • Website errors or interruptions
  • Communication delays
  • Service disruptions beyond our control

Total liability, where applicable, is limited to the amount paid for the specific service.

11. Third-Party Links

Our website may include links to third-party websites.

We do not control or take responsibility for:

  • Their content
  • Privacy policies
  • Availability or accuracy

Use of third-party sites is at your own risk.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our services, you acknowledge that you have read and understood it.

13. Changes to Terms

We may update these Terms at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of our website or services means you accept those changes.

14. Governing Law

These Terms are governed by the laws of the applicable province and federal laws of Canada.

Any disputes will be handled in the courts of the relevant jurisdiction unless otherwise required by law.

15. Contact Information

Balcony Detailing
📞 Phone: +1 (647) 297-8822
📧 Email: info@balconydetailing.ca